Terry Pegula is a self-made success story, rising from humble beginnings to become one of the most respected leaders in the energy industry, and one of very few professional sports owners to operate franchises in multiple sports.

Together with his wife Kim, Terry realized a life-long dream on October 8, 2014. The Pegulas received the unanimous approval of NFL owners to succeed Pro Football Hall of Famer Ralph C. Wilson, Jr. and become the second owners in the storied history of the Buffalo Bills.

Terry serves as CEO of the Bills and currently sits on the NFL’s Health and Safety committee. In 2016, the Pegulas were honored with the Tank Younger Award, which recognizes extraordinary contributions towards diversity in the NFL.

Raised in Carbondale, Penn., Terry is a 1969 graduate of Scranton Preparatory School. He entered Penn State University as a math major and was accepted into the Petroleum and Natural Gas Engineering Program. He went on to graduate with a Bachelor of Science degree in 1973 and landed his first job with Getty Oil Co. in Victoria, TX. He later joined Felmont Oil Co. as an Area Engineer, a decision that brought him to Olean, NY in 1975.

In 1983, Terry borrowed $7,500 from family and friends to create East Resources Inc., an independent oil and gas exploration and production company operating in the Appalachian Basin. Over the next 27 years, Terry built East into one of the largest privately held companies in the United States. In July of 2010, Royal Dutch Shell purchased the assets of East Resources Inc., which continues to be active today. In 2012, Terry formed JKLM Energy. JKLM is staffed with many former East Resources employees and takes pride in contributing to U.S. energy independence by producing Pennsylvania natural gas, elevating the state into one of the top producing regions in the world.

Upon the sale of East Resources assets, Terry focused his attention on his love of sports. In September of 2010, the Pegulas announced a gift of $102 million to construct Pegula Ice Arena, paving the way for Division I hockey at Penn State.

On February 22, 2011, Terry and Kim purchased the NHL’s Buffalo Sabres. They followed up their commitment to hockey by purchasing the AHL’s Rochester Americans later that year, restoring a longtime affiliation between the Sabres and Amerks. The Pegulas opened Harborcenter in 2014. The $200 million-dollar complex, next door to the Sabres’ KeyBank Center, includes two hockey rinks, training facilities, four restaurants, a full-service Marriott Hotel and parking. The combination of KeyBank Center and Harborcenter have allowed Buffalo to be a center for hockey, hosting the 2016 NHL Draft, the NHL Combine every year since 2015, the 2018 World Junior Hockey Championships, and the 2019 NCAA Frozen Four.

In addition to helping manage the family’s sports operations, Terry runs JKLM Energy in Pittsburgh, and his family’s business operations in Boca Raton, Florida. Terry and Kim have five children: Michael, Laura, Jessica, Kelly and Matthew.

Kim Pegula is the owner and of both the Buffalo Bills and Buffalo Sabres as well as the AHL’s Rochester Americans and Rochester Knighthawks of the NLL.

A native of Fairport N.Y., she attended nearby Houghton College and graduated in 1991 with a degree in communications.  Kim began her professional career with East Resources in 1991 and was involved with the company until its sale in 2010. 

On October 8, 2014, Kim, along with her husband Terry, realized a long-time dream as they became only the second owners of the Bills. Kim currently serves on the NFL’s Super Bowl and Major Events Advisory Committee, Business Ventures Committee, and NFL Foundation Committee.  She also serves on the Board of Directors of the Hockey Hall of Fame and Museum and the Republic Services Group.

Kim got her start in sports in 2011 after she and Terry purchased the Buffalo Sabres.  In May 2018, she became the first female to hold the post of President for both an NHL and NFL team. Kim and Terry’s sports ownership also extends to the NLL Buffalo Bandits and Rochester Knighthawks and the AHL Rochester Americans.

After owning multiple professional sports teams in the same market, Kim launched Pegula Sports and Entertainment (PSE) in 2014,  creating  a  management  company  that  oversees  the  business  operations  across  all  Pegula-owned  entities  and  sports  teams. Since its inception, PSE has expanded its reach to include Harborcenter, a multipurpose facility anchored by two NHL-size ice rinks and a Marriott Hotel franchise; PicSix, a full service creative agency specializing in video, digital and marketing creative services for a variety of companies, a hospitality division that operates multiple restaurants including (716) Food and Sport, a Tim Hortons Café & Bake Shop franchise, The Healthy Scratch cafe, and The Draft Room. In 2017, PSE added ADPRO Sports to their portfolio, providing branded merchandise to teams and companies across the country.

PSE, through its managed entities, has been key to bringing new business opportunities to Buffalo, including multi-year agreements to host the NHL Combine, 2016 NHL Draft, 2018 World Junior Championships, 2019 Frozen Four NCAA Men’s Hockey Tournament, as well as a wide variety of stadium and arena concerts and national and international tournament events at all levels. Kim and the PSE entities have been honored with a number of awards including Business First’s Most Influential People, four NYS Emmy Awards for sports content, Buffalo Best Place To Work, the Tank Younger Award for embracing diversity in the NFL, and numerous individual recognitions of her staffs. 

Kim and Terry have also given back to encourage the growth of sports and the many intangible benefits they believe sports creates for individuals, fans and their community.  In 2010, the Pegulas gave an unprecedented $102 million for the creation of the Pegula Ice Arena at Terry’s alma mater Penn State. The facility allowed for Penn State’s hockey program to become a NCAA Division I team and was the final piece for the formation of the Big Ten Hockey Conference.  Kim also gave back to her alma mater, Houghton College, with a gift of $12 million to build the Kerr-Pegula Athletic Complex allowing Houghton College athletics to become a Division III program. 

Terry and Kim have five children: Michael, Laura, Jessica, Kelly and Matthew.

CONTACT INFORMATION:

Direct: (585) 286-9951

E-mail: [email protected]

Chad Buck was promoted to Vice President of Business Operations for the Rochester Americans on July 16, 2024. In his new role, Buck oversees the day-to-day business-related activities of the organization, which also includes the Rochester Knighthawks (NLL) and Blue Cross Arena.

Buck originally joined the Amerks as Corporate Sales Account Executive in July of 2013 after spending the previous five seasons working for the Buffalo Sabres of the National Hockey League. He most recently served as the Executive Director of Business Development, Creative Services, and Game Presentation, for which he was responsible for the overall management and development of revenue generating activities for the team, including corporate partnerships and suites. He also oversaw the Creative Services and Game Presentations departments.

Buck worked as the Coordinator of Partnership Development for four years with the Sabres and Buffalo Bandits (National Lacrosse League) after starting his tenure there as an intern.  He also spent two seasons as an Account Executive for Corporate Sales for the Bandits. In addition, Buck was the coordinator of sponsorship fulfillment when Buffalo hosted the 2011 IIHF World Junior Championship.

Prior to joining the Sabres organization, Buck interned in Guest Services for the Buffalo Bills (National Football League) for one season and spent time working in ticket sales for the Buffalo Bills.

A native of Canandaigua, NY, Buck received his Bachelor’s and Master’s degrees from Canisius College. He currently resides in Farmington with his wife, Cait, and their daughter, Aurora, and son, Brooks.

Jody Gage serves as the Director of Strategic Planning in the Amerks’ front office, where he has worked since the 1995-96 season. The role is Gage’s fourth within the organization, having previously served as Assistant General Manager, General Manager and Director of Player Personnel during his tenure in the front office following his retirement as a player.

 

During Gage’s 13 seasons as the team’s general manager, he saw nine teams reach the finals (three hockey, six lacrosse). The Amerks advanced to the Calder Cup Finals in 1999 and 2000, and he was the Assistant General Manager when the Amerks won the 1996 Calder Cup. The original Rochester Knighthawks franchise (National Lacrosse League), a team for which he has served as GM, reached the National Lacrosse League Finals in 1999, 2000 and 2003 -- and won the 1997 Major Indoor Lacrosse League title and the 2007 National Lacrosse League crown. In his former role as VP of Player Personnel for the Knighthawks, Gage helped lead the team to an unprecedented three straight championships (2012, 2013, 2014). Gage also served as the general manager of the Rochester Rattlers of Major League Lacrosse for eight seasons and captured the Steinfeld Cup in 2008.

 

In 1998-99, the AHL awarded him the James C. Hendy Award as the league’s outstanding executive. Gage assembled a team that won both the AHL Empire Division Championship and the Western Conference Championship and earned a berth in the 1999 Calder Cup Finals. The 1998-99 Amerks broke franchise records for most wins (52) and most points (111), and league records for fewest goals allowed (176) and fewest road goals allowed (86). In 2004-05, the hockey team rewrote the record books, setting franchise records for points (112), shutouts (9) and consecutive wins (17). That Amerks team also won the regular season points title, while wrapping up the North Division and Western Conference.

 

Gage received one of the highest honors of his career in 2006, as he was inducted into the inaugural class of the AHL Hall of Fame. He joined legends Johnny Bower, Jack Butterfield, Fred Glover, Willie Marshall, Frank Mathers and Eddie Shore. The ceremony was conducted at the 2006 Rbk Hockey American Hockey League All-Star Classic in Winnipeg, Manitoba (January 31st to February 1st). In January of 2010, Gage was enshrined into the Knighthawks Hall of Fame as part of the Class of 2010. With the honors, Gage enters the Hall of Fame as the only person to now grace the Hall of Fames for two Rochester professional sports teams: the Knighthawks and the Rochester Americans.

 

Because his name is synonymous with AHL stardom, he was able to acquaint himself quickly with his peers off the ice, and it did not take long for him to earn a reputation as a well-respected, savvy hockey GM. In his first season, Gage’s team captured the Amerks’ first division title since the 1990-91 season, making him the first Amerks’ GM in team history to win a division title in his inaugural season.

 

It was no surprise that he achieved success, having been involved with three Calder Cup championship teams during his pro career. He was a member of the Adirondack Red Wings Calder Cup team in 1981, the Amerks squad in 1987, and was Rochester’s Assistant GM when the Amerks secured their sixth Calder Cup in 1996, having retired during the season due to lingering knee ailments.

 

Originally a third-round draft selection (45^th overall) of the Detroit Red Wings in the 1979 NHL Entry Draft, the Toronto native spent six seasons in the Detroit organization before signing a free-agent contract with the Buffalo Sabres on July 31, 1985. Gage would spend the rest of his career in the Sabres and Amerks organizations, signing his final contract with the Amerks on August 23, 1995, just a few months after Steve Donner purchased the Rochester club from Buffalo in June 1995. 

 

Dubbed “Mr. Amerk” during his 11-year career in Rochester, Gage finished as the Amerks’ all-time leader in goals, assists, points and games played. He holds the Amerks’ record for game-winning goals in one season (9, 1987-88) and goals/points by a right wing in one season (60/104, 1987-88). Gage is one of just three players to record 500 career AHL goals and 1,000 career AHL points, and his 17 AHL seasons tie him for third in league history. Some of his other AHL accolades include the 1987-88 AHL MVP award and a berth on the First Team All-Star squad. He also earned AHL First Team All-Star honors following the 1985-86 and 1990-91 seasons, a place on the AHL’s All-Time Team in 1992 -- as chosen by the media -- and selection as the U.S. Team Captain for the AHL All-Star Game in 1995.  Gage also holds AHL records for the two fastest short-handed goals in one game (8 seconds, 3/25/89), the most 40+ goal seasons (7), and the most playoff goals (51) in AHL history.

 

In 1999, he was inducted into the Amerks Hall of Fame. On March 19, 1999, Gage and Dick Gamble had their No. 9 retired, joining Norm “Red” Armstrong as the only players in team history to receive that honor.

 

Gage (born 11/29/59) resides in Chili with his wife Charlotte. The couple has a son, Ryan, and a daughter, Stefanie, as well three grandsons, Joseph, Teddy and Gordon. Jody is an avid and accomplished golfer.  He also enjoys spending time with his family.

CONTACT INFORMATION:

Direct: (585) 286-9928

Cell: (585) 721-0524

E-mail: warren.kosel@bluecrossarena.com

 

Warren Kosel enters his 19th season with the Rochester Americans and ninth as the team's Senior Director of Public and Media Relations in 2024-25.

 

Kosel oversees the day-to-day communications and media relations efforts of the organization while serving as the primary contact for all local and national media outlets. Kosel also assists in the creation and execution of the Amerks digital media campaigns in addition to overseeing the team's various community outreach programs.

 

A native of Rochester, Kosel first joined the organization for the 2006-07 season with the former Rochester Sports Group, which consisted of the Rochester Americans (American Hockey League), the Rochester Knighthawks (National Lacrosse League), the Rochester Rhinos (United Soccer League First Division) and the Rochester Rattlers (Major League Lacrosse). During his time with the sports group, Kosel was part of two championship seasons that saw the Knighthawks claim the 2007 Champion’s Cup and the Rattlers capture the 2008 Steinfeld Cup the following summer.

 

Kosel held a dual role with the Amerks for the 2010-11 season when he managed the public relations activities as well as all the hockey operations of the organization and previously served as the team's communications manager up until the 2015-16 season. He also continues to serve as the liaison for all alumni relations and is a member of the Amerks Hall of Fame induction committee.

 

During the 2013-14 season, he accompanied the Amerks when the team traveled overseas to compete in the Spengler Cup, hockey's oldest and most prestigious tournament held annually in Davos, Switzerland between Christmas and New Year's Day. The 2013 tournament marked the second time in franchise history the Amerks participated in the event. Rochester is the only AHL team and the only team in North American professional hockey to ever participate in the event after the Amerks earned a third-place finish back in 1996.

 

Kosel is a 2007 graduate of St. John Fisher College in Rochester, NY, where he earned bachelor's degrees in both Sport Management and Communications/Journalism.

 

He and his wife, Jacqueline, reside in Penfield with their daughter, Aveline, and son, Jack.

CONTACT INFORMATION:

Direct: (585) 286-9940

Cell: (724) 989-5989

E-mail: [email protected]

 

Ryan Harr begins his ninth season with the Rochester Americans and first as the team’s Manager of Community and Public Relations in 2024-25. Harr spent his first two years with the club in a seasonal position as a part-time public and community relations assistant and last six as the Public and Media Relations Coordinator.

 

Harr is responsible for developing and executing strategic initiatives to keep the organization engaged within the local community while also managing the public relations efforts to enhance the team’s brand image and reputation.

 

Additionally, Harr assists in the day-to-day media and community relations efforts of the organization and provide vital support to all marketing and digital media campaigns.

 

Prior to joining the Amerks, Harr was a member of the Pittsburgh Penguins’ media relations department for multiple seasons and held similar roles with the Rockford IceHogs (AHL) and Wheeling Nailers (ECHL).

 

A native of Latrobe, Penn., Harr earned his Bachelor of Arts degree with a primary focus in Sports Broadcasting and Information from Waynesburg University in 2014 while also playing football for the Yellow Jackets. Harr attended Derry Area High School in Derry, where he was a four-year letter winner in both track and field and football with the Trojans, while also volunteering as an assistant coach for the Derry Area Midget Football.

 

He currently resides in Greece with his wife, Christa and their son, Hunter.

The 2024-25 season marks Don Stevens’ remarkable 39^th season as the “Voice of the Amerks” and 55th year of sports broadcasting overall.

 

Stevens has seen many changes in the AHL since he first put on the headphones and called his first Amerks game at the old Rochester War Memorial. Known as the “Dean of AHL Broadcasters,” Stevens has witnessed the expansion of the league to an all-time high 32 teams and the explosion of media coverage of the AHL.

 

The Amerks’ broadcaster has served the team in numerous capacities during his tenure, including public relations director, TV host, radio talk show host, and TV and radio play-by-play broadcaster. In addition, Stevens founded the AHL Broadcasters/Writers Association and served as its president.

 

The “Voice of the Amerks” calls games on the radio home of the Amerks, 95.7 FM/950 AM The Fan Rochester, in addition to calling select home games live on The CW Rochester. Stevens also had the distinction of covering the Amerks on multiple occasions over the NHL Network and SiriusXM Satellite Radio, introducing Amerks hockey on both a national and international level. 

 

In 2009-10, Stevens called Rochester’s historic 2,000^th franchise win as the Amerks joined an elite club, becoming just the second team in the American Hockey League and eighth overall in North American hockey history to achieve the feat. He was also behind the microphone for five of the 13 goals scored by an AHL goaltender, most recently in 2010-11 when Binghamton’s Chris Holt fired in an empty-netter against Rochester.

 

Stevens’ most memorable season with the organization came during the 2010-11 campaign, his 25^th with the red, white and blue. Stevens’ years of dedicated service to the club was acknowledged with his enshrinement in the team’s prestigious Hall of Fame as part of the Class of 2011. As the 50th member of the Hall, and just the second broadcaster inducted, Stevens joined an elite group of individuals whose tireless contributions and commitment to the franchise matches those of the original 1956 Rochester Americans.

 

From 1996-2009, Stevens maintained a dual role while also serving as the broadcaster for the Rochester Rhinos (United Soccer League). With the Rhinos, Stevens was part of back-to-back regular season championships (1998-99), three A-League championships in four years (1998, 1999 and 2001), the 1999 U.S. Open Cup and 14 consecutive playoff runs during his tenure. In 1998, he even covered an Amerks hockey game and the Rhinos’ championship game on the same day. Stevens was inducted into the Rhinos Hall of Fame on Sept. 24, 2016 during halftime of the club's final regular-season home matchup, becoming the first broadcaster in Rhinos team history to earn the honors.

 

Throughout his career, he has received numerous awards for his work on radio and television. In 1993-94, he won the AHL’s James H. Ellery Award, given to the person that has made outstanding contributions to the progress of the AHL for his work on the Amerks Radio Network. Stevens has also won a national ACE Award for Cable Excellence as the host of the weekly television show, “Amerks Report,” and received the Rochester Press-Radio Club’s Louis MacMillan Award for sportscasting excellence.

 

In 2003, he was inducted into the Frontier Field Walk of Fame in the media category. The Walk of Fame is located inside Frontier Field and features the names of fans, players, contributors and media throughout Rochester’s sports history. Following the 2012-13 season, Stevens’ 27th as the Amerks play-by-play man, he was again awarded with the AHL’s prestigious James H. Ellery Memorial Award for excellence in radio coverage for the second time in his career.

 

Most recently, in June of 2018, Stevens was named the recipient of the 2018 Gary Smith and George Beahon Sports Media Excellence Award at the 72^nd annual Press-Radio Club Dinner held in downtown Rochester. During the 2022-23 season, he was honored as the 2020 Sportsperson of the Year by the Rochester St. Patrick’s Day Parade Committee.

 

With the Amerks, Stevens has broadcast seven Calder Cup Finals and the Spengler Cup in Switzerland, winning a pair of Calder Cup championships in the process. Stevens has taken the AHL to its highest level during the course of his career and has shown his true professionalism by working with younger broadcasters throughout the league. Each season he has made it a point to “promote the Rochester Americans and the American Hockey League,” from his seat in the radio booth to the podium at numerous charity events.

 

During his career, broadcasting has taken the Wainwright, Alberta, native all over the United States, Canada and Europe. He has worked in such markets as Seattle, San Diego, Salt Lake City, Phoenix and Rochester.

 

THE DON STEVENS’ FILE:

TOP FIVE MOST MEMORABLE MOMENTS

 

1.) The unveiling of the "Don Stevens Press Box" in March of 2023.

 

2.) One of the best was winning the Calder Cup championship in my first year (1986-87) at Sherbrooke and coming home to the thousands of people at the airport at 4:00 in the morning.

 

3.) That same season at Binghamton, beating the Rangers on the last night of the season in a shootout, to win the regular season championship.

 

4.) In the 1986 season opener at the War Memorial, my first game broadcasting an Amerks game, Shane Churla (Binghamton Rangers) went up on the stage after some of our fans.

 

5.) Calling the first ever goal scored by a goalie by ‘shooting’ it directly into the net (Darcy Wakaluk in Utica), about a week before Ron Hextall did it (for the Philadelphia Flyers). In fact, I called the first four goalie goals in league history - two for (Wakaluk & Robb Stauber) and two against.

CONTACT INFORMATION:

E-mail: [email protected]

Andrew Mossbrooks begins his second season with the Rochester Americans as the Multimedia Journalist and Broadcast Coordinator in 2024-25.

 

In his role, Mossbrooks is responsible for researching, writing, capturing visual content, and editing stories for multiple platforms while collaborating closely with the team’s marketing, video production, game presentation and business development departments. He will also be responsible for supporting each team’s radio and television broadcast operations through coordination, scheduling, storyboarding, content creation, and assisting with the execution of audio and visual content appearing each broadcast. Mossbrooks will also serve as a broadcast talent fulfilling various broadcast roles on-air.

 

Before joining the Amerks, Mossbrooks spent the previous two seasons as Director of Broadcasting and Public Relations for the ECHL’s Cincinnati Cyclones, who at the time served as the ECHL affiliate to the Rochester Americans. Mossbrooks has called games at the ECHL, SPHL, and NAHL levels of hockey over the past five seasons, while also handling media, public, and community relations initiatives.

 

The Sunbury, Pennsylvania native earned a bachelor’s degree in communications with a focus on broadcasting from Millersville University in 2018. While in college, Mossbrooks broadcasted hockey games all four years for the University’s club team and later earned a broadcast internship with the Lehigh Valley Phantoms (AHL) his senior year.

 

He currently resides in West Henrietta.

E-mail: [email protected]

Rob Balsamo joined the Rochester Americans as Director of Business Development on Sept. 17, 2024.

In his role, he is responsible for the overall management and development of revenue generating activities for the team, including corporate partnerships and suites. He also serves in a similar capacity for the Rochester Knighthawks (NLL) and Blue Cross Arena.

Balsamo brings more than 26 years of experience working in business development in the sports and entertainment industry. He most recently served as Vice President of Global Brand Partnerships for ESL FACEIT GROUP, a pro e-sports and gaming organization.

Prior to that, he spent 11 years with the Professional Bull Riders)/UFC as VP of Global Brand Partnerships, selling global tour and event partnerships. He also served in similar roles with the Detroit Lions/Ford Field and Live Nation Entertainment/Motor Sports, including Monster Jam and Supercross.

A native of Webster, NY, Balsamo received his Bachelor’s degree from SUNY Brockport.

He currently resides in Webster with his wife, Ali, and their five sons, Brady, Trevor, Owen, Dylan and Carter.

CONTACT INFORMATION:

Direct: (585) 286-9948

E-mail: [email protected]

Matt Crowley begins his fourth season with the Rochester Americans and first as the team’s Associate Manager of Partnership Activation in 2024-25.

 

Crowley spent his first three seasons as the Coordinator of Partnership Services.

 

In his role, responsible for identifying, planning and fulfilling all corporate partnership activation concepts that align with the Amerks brand and drive business results, including in-game promotions, events, in-market activations and partner digital/social campaigns.

 

Prior to joining the Amerks, Crowley spent time with Dick’s Sporting Goods, serving as the company’s first sports programming lead at their flagship House of Sport store located in Victor, NY. There he oversaw their state-of-the-art track and field complex, which included coordinating all events that took place at the facility, along with leading internal programming that he developed.

 

Before Dick’s Sporting Goods, Crowley also honed his craft working for Mach 2 Management, an event marketing company located in Victor, NY, where he served as an event specialist, serving clients airshow, tradeshow and auto show needs. Clients he worked exclusively with ranged from Ford Motor Company, Tissot Swiss Watches and The Walt Disney Company.

 

A native of Pittsford, Crowley received his Bachelor’s in Sport Management from St. John Fisher College.

 

He currently resides in Rochester, with his wife, Allie, along with their one ferret, two dogs, and three cats.

CONTACT INFORMATION:

Direct: (585) 286-9933

E-mail: [email protected]

Dan Capriotti is in his eighth season with the Rochester Americans in 2024-25 and fourth as a Corporate Partnership Sales Associate.

Before joining the Amerks, Capriotti was a member of Syracuse University’s renowned athletics department, assisting with the marketing and promotion of all 20 varsity athletic programs. He has also excelled in internship programs with the Buffalo Bills and Buffalo Sabres.

A native of Syracuse, Capriotti attended West Genesee High School before going on to Niagara University, where he received his Bachelor’s Degree in Sport Management in May of 2016.

He currently resides in East Irondequoit with his wife, Taylor and their dog, Scoop.

Roan Forbes begins his first season with the Rochester Americans as the Coordinator of Partnership Activation in 2024-25.

CONTACT INFORMATION:

E-mail: [email protected]

Natalie Immediato enters her first season as Director of Marketing & Digital Media with the Rochester Americans in 2024-25.

In her role, Immediato is responsible for the execution of all social media and marketing strategies for the Amerks, Rochester Knighthawks (NLL) and Blue Cross Arena.

Previously, Immediato spent three years with the Maine Mariners, ECHL affiliate of the Boston Bruins. Before the Mariners, Immediato, spent four years working in Intercollegiate Athletics in Fan Experience and Marketing roles. The Wilmington, Delaware native graduated from the University of Delaware with a Bachelors Degree in Sport Management.

She currently resides in Rochester.

CONTACT INFORMATION:

E-mail: [email protected]

Anne Tokarski enters her second season with the Rochester Americans as the Marketing Coordinator in 2024-25.

In her role, Tokarski is responsible for assisting in the execution of all marketing strategies for the Amerks, Rochester Knighthawks (NLL), and Blue Cross Arena. Tokarski contributes to the team’s social media strategies, assisting in the generation of unique, impactful, and engaging content, along with day-to-day management of the team’s content calendar and social media pages. 

 

A native of Chicago, Illinois, Tokarski graduated from the University of Illinois in Urbana-Champaign in 2023 with a degree in communication.

 

She currently resides in Rochester.

CONTACT INFORMATION:

E-mail: [email protected]

Aleena Maryal enters her third season with the Rochester Americans as the Digital Marketing Coordinator in 2024-25.

In her role, Maryal is responsible for assisting in the execution of all digital marketing strategies for the Amerks, Rochester Knighthawks (NLL) and Blue Cross Arena. Maryal creates and manages all email campaigns, updating and monitoring websites, coordinating digital ads and other marketing efforts for social media.

Raised in Rochester, NY, Maryal earned a Business Administration Degree from University at Buffalo. Upon graduation, Maryal interned and worked for startups at 43 North along with working for a Non-Profit Organization as a Marketing Assistant.

Maryal currently resides in Pittsford, NY.

CONTACT INFORMATION:

E-mail: [email protected]

Julie Mros enters her third season with the Rochester Americans as the Director of Game Presentation in 2024-25. Prior to her full-time appointment, Mros worked several stints as game night staff, dating back to the 2009-10 season.

In her current role, Mros is responsible for the planning and execution of all aspects of the Amerks’ game presentation, including cultivating a first-class experience for all fans. She oversees pre-game, in-game, intermission, and post-game events, develops all timelines, scripts, and in-game messaging, along with coordinating live talent throughout the game.

Prior to joining the Amerks full-time, Mros spent several years in a variety of roles with several different professional sports teams.

A native of Honeoye Falls, New York, Mros grew up attending Amerks games with her friends and family, and her earliest hockey memory is being at Blue Cross Arena to watch the Amerks lift the 1996 Calder Cup. In her free time, Mros enjoys spending time with her dog, Deke, and reading.   

CONTACT INFORMATION:

E-mail: [email protected]

Francesca Marsallo enters her second season with the Rochester Americans as the Game Presentation and Office Efficiency Coordinator in 2024-25.

In her current role, Marsallo is responsible for assisting the Director of Game Presentation, Julie Mros, with all aspects of pre- and in-game entertainment, along with coordinating and overseeing the organization’s game night staff and live talent. Throughout her role, Marsallo’s focus is on creating a positive experience and making lasting memories for all fans. She also assists in the day-to-day upkeep and maintenance of the office.

Prior to joining the Amerks, Marsallo interned with the Syracuse Crunch as a member of the team’s game day operations staff, where she assisted in pre-game set-up, in-game operations, and post-game clean-up of events and activities.

A native of Baldwinsville, New York, Marsallo earned her Bachelor of Business Administration from Rochester Institute of Technology. She currently resides in Rochester with her cat, Chicken Cutlet.

CONTACT INFORMATION:

E-mail: [email protected]

Evan Mikoll enters his second season with Rochester Americans as the Manager of Creative Services in 2024-25.

In his role, he oversees all the development and maintenance of creative assets, motion graphics, and video production.

 

Before joining the Amerks, Mikoll served as the Media Production Coordinator at Nazareth University for five years, managing video and print production for the entire campus. Additionally, he spent several years as a Photographer and Video Specialist at The Walt Disney Company, where he specialized in creating training and safety media for all of their worldwide parks and resorts.

 

A native of Buffalo, NY, Mikoll holds degrees in Music Business, Communication, and Leadership and Organization.

 

He currently resides in Rochester with his fiancé, Keara, and their dog, Kasha,.

 

Go Bills!

CONTACT INFORMATION:

E-mail: [email protected]

Nick Prinzing is in his third season with the Rochester Americans, serving as the Graphic Designer in 2024-2025.

In his role, Prinzing is responsible for developing a wide range of assets for web and print, pushing to provide top tier design that follows the team’s branding guidelines. These projects can include anything from social media graphics to specialty jerseys worn by the Amerks.

Prior to joining the Creative Department, Prinzing served as a freelance artist for clients around the world. During this time, he designed items such as patches for fighter pilots and even the official posters for a few independent films.

He resides in his hometown of Rochester with his wife, Stephanie, where he enjoys playing goalie at the local hockey rinks.

CONTACT INFORMATION:

E-mail: [email protected]

Jackie Peterson enters her third season with Rochester Americans as Multimedia Specialist in 2024-25.

In her role, she is responsible for assisting with the digital content creation for the teams’ social media platforms and in-house video production. Additionally, she also assists with video production aspects of post-practice and post-game media.

Prior to joining the Amerks, Peterson worked as a News Videographer and Production Crewperson for WSYR NewsChannel 9 in Syracuse.

Born and raised in Syracuse, NY., Peterson earned her Bachelor of Science Degree in Television and Radio with primary focuses in Broadcast Performance and Sports Video Production from Ithaca College in 2018. During her time there, she held various internships throughout the sports industry in Syracuse and in Los Angeles.

She currently resides in Penfield.

CONTACT INFORMATION:

Direct: (585) 286-9952

Email: [email protected]

Tim Darrow begins his ninth season  with the Rochester Americans and second as Director of Ticket Sales in 2024-25.

Prior to joining the Amerks Sales staff, Darrow spent the summer of 2012 with the Rochester Red Wings as a member of the game-day production department.

A native of Rochester, Darrow received his Bachelor’s in Sport Management from SUNY Alfred State College in 2012 and was a 2007 graduate of Churchville-Chili High School.

Darrow currently resides in Churchville, where he also serves as a volunteer firefighter, with his daughter, Lauryn.

CONTACT INFORMATION:

Direct: (585) 286-9932

Email:  [email protected]

Brian Krentzman enters his fourth season with the Rochester Americans and first as the in 2024-25 as the team’s Manager of Group Sales with a focus on Youth Hockey.

Krentzman spent his first three years with the club as a Group Events Specialist with a focus on Youth Hockey.

Krentzman was honored by the AHL following the 2023-24 season for finishing with the third-highest group sales among teams in the Eastern Conference.

Krentzman joined the Amerks having graduated from UMass Amherst’s Isenberg School of Management, where he earned his Bachelor’s Degrees in both Finance and Sports Management.

While with the Minutemen, Krentzman was named as the top senior for the Class of 2021 in the Sport Management Department, one of the best sport management programs in the country. He also served as Vice President of the Militia, the official student section of UMass Athletics.

A native of Mansfield, Mass., Krentzman had several internships with the Pawtucket Red Sox (Worcester), The Northern Trust PGA Tour Tournament and Brockton Rox.

He currently resides in Webster with his girlfriend, Allison, and their dog, Neeko.

CONTACT INFORMATION:

Direct: (585) 286-9942

E-mail: [email protected]

CJ Scroger enters his second season with Rochester Americans as a Manager of Ticket Sales in 2024-25.

 

Scroger joined the Amerks after spending the last six years in Albuquerque, New Mexico with the Albuquerque Isotopes (AAA affiliate of the Colorado Rockies). In his last three years, he served as the Season Ticket and Group Sales Manager with the Isotopes.

 

As a native of Rochester, he attended Honeoye Falls-Lima High School and played High School Hockey for Brighton.

 

He graduated from Niagara University with a degree in Sports Management. During his time at Niagara, he served as President of the Sport Management Association and played on the club baseball team.

 

Scroger began his professional career as intern with the Rochester Red Wings, Atlantic Hockey Sports Properties, and the Batavia Muckdogs.

 

In his free time, Scroger enjoys spending time with family and friends while also attending  sporting events and concerts.

CONTACT INFORMATION:

Direct: (585) 286-9953

E-mail: Trenton[email protected]

Trenton Davis enters his third season with the Rochester Americans as a Group Event Specialist in 2024-25.

CONTACT INFORMATION:

Direct: (585) 448-3775

E-mail: [email protected]

Ashley Myers is in her second season with Rochester Americans as a Ticket Sales Executive in 2024-25.

 

Myers graduated from Cazenovia College with a Bachelor's Degree in Sport Management.

 

Myers was also a member of the Swimming and Diving team at Cazenovia for four years. Additionally, Myers earned her Master of Business Administration from Southern New Hampshire University.

Myers was previously an Account Manager for Premier Sports Group in Syracuse, NY. She is excited to further her career in sports as a member of the Amerks and Kighthawks team.

Myers is a native of Mexico, NY.

 

She currently resides in Rochester.

CONTACT INFORMATION:

Direct: (585) 286-9937

E-mail: [email protected]

Bryant Hinkley enters his third season with the Rochester Americans as a Ticket Sales Executive in 2024-25.

 

In his role, Hinkley will focus on revenue generation through the sale of groups and ticket packages to individuals and businesses. He also serves as a service representative to both Amerks and Knighthawks Season Ticket Members. 

 

A native of Fairport, Hinkley is a proud graduate of Canisius College in Buffalo.

 

CONTACT INFORMATION:

Direct: (585) 286-9964

E-mail: [email protected]

Bobby Heimrich is in his third season with Rochester Americans as a Ticket Sales Executive in 2024-25.

 

Prior to joining the Amerks, Heimrich worked in a different field for CoreLogic. Working in the field of sports was always his goal and is excited to be joining the Amerks and Knighthawks Team.

 

A native of Rochester, Heimrich received his Bachelor’s in Business Management at St. John Fisher College in 2017 and was a 2013 graduate of Spencerport High School.

 

Heimrich currently resides in Spencerport.

 

CONTACT INFORMATION:

Direct: (585) 448-3776

E-mail: [email protected]

Mike Cardone is in his second season with Rochester Americans as a Ticket Sales Executive in 2024-25.

CONTACT INFORMATION:

Direct: (585) 286-9950

E-mail: [email protected]

Jordan Balls is in his second season with Rochester Americans as a Ticket Sales Executive in 2024-25.

CONTACT INFORMATION:

Direct: (585) 286-9962

E-mail: [email protected]

Michele Crawford Korn begins her seventh season with the Rochester Americans and third as the Director of Arena Operations  for The Blue Cross Arena at War Memorial.

In her current role, Crawford Korn oversees the building operations of Blue Cross Arena from the day-to-day operations to shows and events as well as leads the building operations team.

Prior to joining the Amerks in September of 2018, Crawford Korn spent the previous four years in the newly constructed Gene Polisseni Center at the Rochester Institute of Technology, where she oversaw the front of house event staff.

Crawford Korn, a native of Pittsburgh, Penn., received a bachelor’s degree in Biomedical Sciences from R.I.T. in 2018.

E-mail: [email protected]

Tyler Smith is in his fourth season with Rochester Americans as Ticket Operations Manager in 2024-25.

E-mail: [email protected]

Devon Gunderson is in his second season with Rochester Americans as an Assistant Ticket Operations Manager in 2024-25.

 

CONTACT INFORMATION:

Direct: (585) 286-9957

E-mail: [email protected]

Jackson Howe begins his ninth season with the Rochester Americans and fourth as the Team Store Manager in 2024-25.

Howe spent previous seasons at the Blue Cross Arena in multiple part-time positions between game presentation and in the Team Store on game nights.

In his current role, Jackson stocks and manages the team store, assisting customers to meet their various sport merchandise and apparel needs.

A native of Rochester, Howe earned a Bachelor of Science degree in Sport Management from SUNY Fredonia in 2015 and minored in Business Administration. Howe also interned with a single-A baseball team during his summers while at Fredonia.

He currently resides in Rochester.